MarkSales Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

Effective Date

Effective Date: 1st July 2024

Applicability

This privacy and security statement applies to all versions of the MarkSales application, as well as any related services provided by MarkSales, a subsidiary of Three Dashes Group Pty Ltd (ACN 46 654 866 823).

Encryption

Unencrypted credit card details will not be stored on our server and will be transmitted only in encrypted form. We use industry-standard Secure Sockets Layer (SSL) technology to keep your transactions secure.

Your Choice

If you do not wish to place your order over the Internet or feel it is unsafe to transfer your credit card details online, you have the option to contact us your order and credit card details, or we can call you during business hours.

Phone:+61 2 8000 0883

Collecting Anonymous Information

We automatically collect general website traffic information (such as the number of visitors and the most popular pages). This information is aggregated to help us improve our service and provide a better online experience.

Collecting Personal Information

We collect personal information submitted by you to process and update you on the status of your order. We do not disclose personal information for any other purpose and will not sell or receive payment for licensing or disclosing your personal information.

Privacy

Personal information such as address, phone number, and email is only accessible by our staff. Any credit card/payment details are erased from our system once the transaction is cleared. Your other details will be archived to keep a record of your transactions.

Spam

We will never knowingly send you electronic messages without your consent. For more information on the 'Spam Act 2003', please visit the Australian Government's website.

Australian Law

We comply with the Trade Practices Act 1974, state-based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999, the Information Privacy Principles set out in the Commonwealth Privacy Act 1988, and the Privacy Amendment (Private Sector) Act 2000 (Cth).

Privacy Links

Australian Privacy Commissioner
Federal Consumer Affairs Division Department of Treasury - eCommerce

Feedback and Complaints Handling Procedure

We welcome any feedback you have and will address all complaints promptly. Please contact us via email, fax, or write to us using the contact information provided on our contact page.